RETURNS & REFUND POLICY
Effective Date: 22-06-2026
- Right to Return
Consumers who purchase products online have the right to return eligible products within fourteen (14) calendar days from the date of collection.
To initiate a return, customers must contact us by email at [email protected] .
- Conditions for Return
Returned products must:
- Be unused and undamaged;
- Be returned in their original packaging;
- Include all accessories, manuals, labels, and documentation;
- Be accompanied by proof of purchase.
We reserve the right to reduce the refund amount where the value of the goods has been diminished due to handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
- Refunds
Once the returned product has been inspected and approved, refunds will be processed using the same payment method originally used for the purchase.
Refunds will be issued within fourteen (14) days of receiving the returned goods or evidence that the goods have been returned.
- Defective or Incorrect Products
If a product is defective, damaged upon collection, or incorrect, customers should notify us within a reasonable period and provide photographs where appropriate.
Where a claim is validated, we may:
- Replace the product;
- Repair the product where appropriate; or
- Provide a full refund.
- Non-Returnable Items
The following items cannot be returned unless defective:
- Personalised products;
- Special-order items;
- Sealed products opened after collection where hygiene or health considerations apply.
- Contact
For returns and refunds, please contact:
Auto Sales Ltd. – Kind’s
Email: [email protected]
Telephone: +356 21433601
